Frequently Asked Questions
Frequently Asked Questions
Find here the answers to most common questions.
Homeowners or Experts.
Homeowners FAQ
Who are our experts?
Our experts are consulting companies, architects, engineers or other professionals that have signed up for a Consultant Account. They are individually checked and vetted by our team to ensure the highest standards possible
When will I receive the list of nearby consultants?
Once you submit the enquiry form on our home page you will receive a list of 7 closest Consultants. You will also receive an email with the same list.
How can I contact them?
You can freely contact each and any of our Consultants. Just phone or email them with the details provided.
Do I need to pay for the service?
No, the service is completely free for you!
I still need some help, what should I do?
No problems! Just drop us an email on our Contact Page with your query and we’ll make our best to get back to you within 48 working hours. Alternatively you can call our team on the number provided.
Experts FAQ
How can I be part of your network?
It’s really simple. Just click on For Experts and sign-up with your company details or your own details if a sole trader. Is easy and FREE to create a professional account.
How much will I be paying?
Each lead received costs £3.99 + VAT. You only pay for the leads received. You get 3 leads for free when you sign-up!
Are there any other costs?
No, there are no other additional or hidden costs.
Can I receive projects from a specific area?
Yes! Once your account is up and running you can set-up any area you wish in your Company Dashboard
Is there any contract or permanence?
No. You can stop or pause the leads feed as you wish. You pay as you go, billed monthly for the leads received.
My account has been suspended, what should I do?
If your account is suspended please get in touch with us to review your profile.
